![]() If you’re agreeing to a payment arrangement, you will need to manually make the relevant instalment through the NAB app during your hardship support period. ![]() Any automated repayments from your linked transaction account towards your NAB Now Pay Later will be stopped or, reversed if processed, for the duration of the hardship support period. If you apply for hardship support in relation to your NAB Now Pay Later, it’ll be blocked along with the digital card preventing further purchases from the time of application.You would need to monitor your direct debit transactions and if required, organise alternate arrangements to fulfill these payment obligations. If you apply for hardship support in relation to your NAB credit card, the credit card will be blocked from use from the time of application and any direct debit payments may not be processed for the duration of the hardship support period.We may ask you to provide information confirming you are authorised to act for them. You should also tell them that they can get a copy of our Privacy Policy on our website (or by request). If you provide information on behalf of another person, please make sure that you first get their permission to share their information with us for the purposes disclosed.This policy also contains information about how to lodge a privacy-related enquiry, request or complaint. For more information about NAB’s personal information handling practices, please refer to our Privacy Policy.Information you provide is handled in accordance with our privacy notification. If the information is not complete or accurate this may affect our ability to assist you. We'll collect and use the information you provide to assess your hardship support request. As part of this form you'll be asked to outline your current financial situation and tell us how we can assist you. You’ll need to be registered for NAB online banking. You are about to fill in an application for hardship support.This form applies to your NAB branded products only You can also check out our free online budget tool. ![]()
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